ºÚÁϳԹÏÍø

Customer service that provides an ROI is crucial for long-term success, but new research found that 55% of organizations in the supply are unsure if their customer service drives ROI. In this report, learn how others in the industry plan to prioritize and improve customer service. 

A common concern shared by prospective WorkHound customers is that an anonymous outlet will only lead to negative feedback.  In this eBook, we examine the reality behind anonymous feedback, the value of anonymity, and how anonymous feedback can improve company culture.  

You’ll learn what impacts your labor rate and what factors you need to consider when raising it. You’ll also learn how to raise that rate—and the right way to communicate that raise to customers. 

The operating cost of a work truck can far outweigh the acquisition cost based on maintenance, repairs, fuel economy, and more. Knowing where vehicles are in relation to customers’ needs is vital.

The telematics industry is moving towards self-service in an effort to improve customer experience and the sometimes long-winded implementation process. This MiX Telematics white paper explores this trend and the many benefits it can provide to customers and telematics companies.