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Let’s face it; nobody likes to make the same mistake twice. Maintenance professionals in particular always should be looking for procedures that have prevented downtime and failures in the past.

Anne Ferro, administrator for the Federal Motor Carrier Safety Administration, recently addressed members of the National Industrial Transportation League about an issue that’s become all too common industrywide — driver detention at the docks.

Appointment scheduling is common in today’s transportation industry. It allows for the orderly receipt of shipments, reduces waiting time and increases routing and operations productivity. When all goes according to plan, the supply chain flows with optimal efficiency.

Any commercial carrier accident involving personal injury or property damage has lawsuit potential, and the public is usually quick to blame the truck driver.