Uber Promotes Company Veteran to Chief Operating Officer

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Uber Technologies named longtime executive Andrew Macdonald as its first chief operating officer since 2019, part of an executive shake-up that includes the departure of the company’s top delivery leader.
Pierre-Dimitri Gore-Coty, senior vice president of delivery, has decided to leave Uber after nearly 13 years, CEO Dara Khosrowshahi said in a memo seen by Bloomberg News.
The company is thus promoting Macdonald, Gore-Coty’s counterpart for the mobility unit, to be president and COO. In the role, he will oversee both businesses and will be responsible for cross-platform efforts like advertising, customer support and the company’s autonomous vehicles strategy, according to a company spokesperson.

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Macdonald, known to colleagues as “Mac,” will be the rideshare giant’s first COO since then-operating chief Barney Harford stepped down shortly after Uber became a public company.
“This is a natural next step in our evolution as a company,” wrote Khosrowshahi. Consolidating the leadership of core business units under Macdonald will help “accelerate” its efforts to increase customer engagement across its services, he added.
“While we’ve made progress, today less than 1 in 5 of our consumers use both mobility and delivery in a given quarter,” he wrote. “So we have a ton of opportunity in the years ahead, and by bringing both businesses closer together along with Core Services, the engine of Uber, we can accelerate our efforts.”

Khosrowshahi
Khosrowshahi also reassured employees in the memo that he has no plans to go “anywhere anytime soon” after the promotion of a top executive. “I recognize the change might prompt some questions about my future, so I’ll be clear: I have no plans to go anywhere anytime soon — other than fly around the globe trying to keep up with our ever-growing footprint,” he wrote.
Macdonald will relocate to New York from Toronto in September, according to the memo, following the CEO’s own move to the city last year. Macdonald joined the company in 2012 as its first general manager in Toronto and climbed the ranks to join the executive team.
As part of the changes, the company is also promoting three long-tenured employees to its leadership team, according to the spokesperson. Pradeep Parameswaran, who currently leads business development and Uber For Business and previously led the Asia-Pacific mobility business, has been named global head of mobility. Susan Anderson, who currently leads grocery and retail, was appointed global head of delivery, and Sarfraz Maredia, the head of the Americas delivery business, now has the title of global head of autonomous mobility and delivery.
Uber Freight ranks No. 14 on the Transport Topics Top 100 list of the largest logistics companies in North America.
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