OneRail Links With IBM to Improve Supply Chain Control

Companies Say Collaboration Cuts Costs and Boosts Service Levels
Smart warehouse
OneRail said its OmniPoint platform uses artificial intelligence to evaluate inventory options, shipment modes and carrier capacity on the fly. (CoreDesignKEY/Getty Images)

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OneRail has into IBM’s in a move aimed at tightening inventory control and reducing shipping costs for retailers and wholesalers.

The integration will allow companies to source inventory across warehouses and stores within a local area and choose modes and carriers based on cost and delivery status in real time, OneRail said. Intended to curb split shipments, stock-outs and cancellations, the move is designed to shift decision-making earlier in the workflow process.

OneRail said its OmniPoint platform uses artificial intelligence to evaluate inventory options, shipment modes and carrier capacity on the fly. The company said it positions the logic “further upstream” in order management, aiming to reduce avoidable handoffs and exceptions that drive last-mile delays and cost overruns.



For IBM Sterling customers, the companies said the tie-in enables same-day delivery with a reported 98% on-time rate, access to a network of 12 million drivers, route and mode optimization based on items and destinations, and a 24/7 team that handles delivery exceptions. Those features are designed to be adopted alongside existing IBM workflows rather than replacing them.

Kambiz Pakzad, global supply chain leader at IBM, said retailers want to use “inventory anywhere across the distribution network, including store locations.” He said adding OneRail’s last-mile delivery to IBM Sterling Intelligent Promising should reduce fulfillment costs by improving “the accuracy and reliability of order promises.”

OneRail said continued investment in data science and machine learning underpins its push toward more complete fulfillment coordination, with the goal of giving operators more real-time visibility and control over how orders are sourced, routed and delivered.

Generative AI assisted in the creation of this article.

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